REVIEWS

Lucy was awesome! I will definitely recommend her to my family and friends.

Every one was polite and respectful. Thank you

Timely and professional

One guy's service there was better than the other. Pretty frustrated about my experience. A few weeks ago I had a different service where your mechanics said I had over 50% brake life left on the front, and then just a few weeks later I'm getting the report from them that says I need to change my front brakes. So, which one did their job correctly? Why didn't the second inspection raise concerns about the first one? What happened in those few weeks that changed everything? Why didn't you catch the low coolant last time? Did my car even need this service, or was I tricked into paying for muffler bearings and blinker fluid?? The only reason I didn't mark you 1 Star is because the first guy I worked with seemed to be pretty cool, one Mr Wick, and I think you should let him interview candidates to replace the other shady guy. Until you replace him, I will not be returning. My car is how I make my money and transport my family, and others, from place to place. It is important to me. All I want is to keep it running so I can keep bringing home the occasional bacon. I'm not sure your people are trustworthy. I'm going to need an explanation as to how my brakes eroded nearly 50% in a month, or how your last assessment missed the mark, because somebody screwed up here...and it definitely wasn't me. You know that fear you have when you watch your kids get on the bus for school for the first time? That's the kind of fear I have of leaving my car at a dealership these days. It used to be that dealerships were the only good place to take your vehicle for maintenance because there was always a guarantee that an experienced, licensed, and well-paid mechanic would get the job done, but I've not had that experience in a very long time. As a matter of fact...I haven't felt at peace with any service or recommendations I've received from either of the Chevy dealerships in town. I think yall are inspecting cars for easy repair grabs instead of protecting families. Are my brakes actually bad, or was this just another push to get me to spend at your dealership? And how the hell do you justify over $500 for JUST THE FRONT BRAKES when the parts to replace all of it are less than $100 and the work takes about an hour??? I mean, I can change the brakes on my car in less than an hour, with 3 tools, and it would only cost me like $80-$100 for good quality parts. So...what the heck happened? I'll give yall time to respond before I post a review online. That's the best I can offer in my current state of frustration.

Tires weren’t actually rotated as one tire had yellow paint on it prior to going in for service and that tire was in the same spot after. Also tried to get me to spend $90 on cabin air filter that is $12 on Amazon and was the original that this same dealership failed to change prior to selling to me. Also, Maria should not be the face of customer service in the service department.

Friendly staff working with us.

It was quick and the waiting area was nice. Also the link to the status your car was in was great

I would love to give you a wonderful review, but I’ve spent $1,115.50 on my car, and it’s parked in my garage, because it’s not fixed. It’s now the weekend, and I’ll be without transportation until the part comes in, and they call me to come back.

Nice place

The two services I have had I have asked that my vehicle be washed and both times it wasn’t.